The Seafood Department has been under the same management since 1983.
This continuity has enabled us to learn our customers' needs, develop
good working relations with our seafood sources and effectively train
our employees.
Our goal is to sell fresh, delicious seafood at a reasonable price with
the kind of service that encourages loyalty and provides customer satisfaction.
We buy most of our fresh and frozen seafood from importers, processors,
and distributors in San Francisco. We also buy directly from commercial
fishermen. We do not place orders over the phone and wait for delivery
- we talk directly to the fishermen, salespeople and brokers and make
deals for the best products available at the best prices we can negotiate.
If the seafood is either too expensive or of inferior quality, we do not
make the buy. We cut or fillet most of our fish on-site rather than buy
prepared fish which may not be fresh.
Our seafood prices are determined by our costs and our desire to give
you the best prices. Our frequent turnover rate of products guarantees
high quality, fresh seafood.
All employees in our department are trained to be as helpful as possible.
We teach basic fish cutting techniques, cooking methods, proper packaging,
and we stress the development of good customer relations skills. Customer
comments are taken seriously. All of our employees actively participate
in approved sanitation procedures. We are a Hazard Analysis and Critical
Control Point (HACCP) approved facility. Our safety plan ensures that
you, the customer, buy only safe, healthy seafood.
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