2020 Oregon Street & 920 Heinz Avenue


To increase sales and encourage customer loyalty by providing prompt, friendly, knowledgeable customer service as well as a clean and well stocked sales floor in a dynamic, high volume cheese department.


Reports to Cheese Department Supervisor and Manager.


Customer Service

  1. Assist customers with questions, in a prompt, friendly, courteous manner; having an overall familiarity with the store, referring them to other staff when necessary.
  2. Be familiar with the variety of cheeses and be able to assist customers with cheese selection by offering samples and suggestions for purchase and ways to serve.
  3. Communicate customer comments, requests, and complaints to department manager.


  1. Ensure all displays are fully stocked, faced, and rotated to ensure freshness, and to give the feeling of abundance.
  2. Prepare product for sale including cutting, wrapping, slicing, and labeling product.
  3. Prepare and replenish the sample trays, and maintain the surrounding area.
  4. Check in and put product away as soon as it is received.
  5. Responsible for the maintaining the cleanliness, safety and overall appearance of the department.

Department Maintenance

  1. Maintain selling area, displays, packing and storage areas in a safe, clean, orderly manner; this includes garbage removal, cleaning cases, shelves, trays, utensils, etc.
  2. Adhere to all city and county food safety and sanitation regulations.
  3. Follow established guidelines for the safe use and maintenance of all department equipment. Notify supervisor or manager of any equipment in need of repair.


  1. Ability to project a friendly, outgoing personality and work as a positive team member.
  2. Outstanding customer service skills and an interest in serving the public.
  3. General knowledge of, and interest in, learning about cheese.
  4. Demonstrated ability to handle multiple demands in a dynamic setting.
  5. Willing to learn and gain knowledge about products.


  1. Able to stand for extended periods of time.
  2. Ability to lift up to 50 lbs without accommodation and 80lbs with accommodation.
  3. Ability to work various shifts including early morning, evenings, and weekends.
  4. Basic math skills required.
  5. Willingness to work with Dairy and Meat products.
  6. Able to understand written and spoken English.
  7. Manual dexterity with hazardous equipment and must be 18 years of age to operate equipment.
  8. Willingness to work in varying temperature conditions including wet and cold environments.

Job Application