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CAFE SUPERVISOR

Full Time
Location: 920 Heinz Ave

Status:  Reports to Food Service Manager and Assistant Food Service Manager

Responsibilities:

  • Ensure the efficient operation of Café department

  • Maintain quality standards of products: taste, flavor, freshness, and appearance; provide customers with high quality products.

  • Oversee the daily production of food products for sale; direct, instruct, and advise employees on daily tasks and duties related to food production

  • Maintain/increase  profitability of department, maximize sales by offering quality products and extraordinary customer service; meet/exceed customer expectations

  • Set and meet all operational targets

  • Ensure that Food Safety guidelines are well understood and followed at all times

  • Proactively examine ways to improve department and product offerings; anticipate and respond to trends in the food service industry

  • Maintain a clean, attractive, and pleasant department appearance for customers

  • Oversee purchasing; ensure that ordering is done in accordance with department planning and needs and with store policy

  • Inventory management: ensure that back stock volume of products are adequate and that stock is rotated for optimal freshness; conduct physical  inventory of all products and track numbers per period

  • Oversee and instruct employees on processes, policies, and procedures related to receiving, preparing, and displaying merchandise

  • Effectively manage the department employees; align daily objectives and efforts with overall company objectives

  • Train and develop department employees; advise employees on best practices to maximize productivity

  • Develop and maintain a competent, enthusiastic, and respectful department culture through hands on supervision, constructive advising, and interactive instruction (lead by example)

  • Ensure that department employees are friendly, engaging, and attentive to customers to maximize customer shopping experience

  • Assist Assistant Food Service Manager in conducting employee performance evaluations/reviews, provide feedback to employees on performance, and complete and submit all related paperwork/forms to the food service management.

  • Customer service: strive for maximum customer satisfaction; perform duties of clerks when needed to supplement department and to lead by example; serve as a role model for customer service

  • Perform other tasks and duties assigned by the food service management.

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QUALIFICATIONS

  • Foodservice experience desirable.

  • Ability to project friendly, outgoing personality.

  • Ability to lead a team and work as positive member of the team.

  • Ability to handle multiple demands.

  • Familiarity with natural food, nutrition and food sensitivities helpful.

  • Able to stand for long periods of time.

  • Must be 18 years of age in order to operate equipment.

  • Willingness to work with meat.

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REQUIREMENTS

  • Basic math skills required.

  • Willingness to work with meat.

  • Ability to lift 50 lbs.

  • Manual dexterity with hazardous equipment.

  • Able to understand  written and spoken English

  • Willingness to work with sanitizers and cleaners.

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Pay range: $22.00 - $27.50 per hour

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Benefits:

  • 401(k)

  • Dental insurance

  • Employee discount

  • Health insurance

  • Vision insurance

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