WINE & BEER CLERK
Full Time
Location:
920 Heinz Ave
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Purpose: Increasing sales and encouraging customer loyalty by providing excellent customer service and product knowledge.
Status: Reports to Wine & Beer Department Manager/buyer and Supervisor.
Responsibilities:
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Providing responsive, exceptional service to customers by answering questions, making recommendations, and responding to requests.
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Updating displays, stocking merchandise, and other customer-facing areas to ensure new items and promotions are showcased.
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Ensure signage and price tags are correct and in place. Notify POS of any product barcodes that do not scan with correct information. Maintain all signs and barcodes daily.
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Communicate special orders to manager/buyer in a timely manner. Receive deliveries, report damages or discrepancies, and store in appropriate areas.
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Ensuring that work areas are ready to service customers by cleaning surfaces, floors, removing trash, and confirming that we have a safe work area.
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Non-Essential Job Functions and Tasks:
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Assist in other areas of the store/department as needed.
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Qualifications:
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Education/Training: High school diploma or GED preferred.
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Licenses/Certifications: None.
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Experience: Customer Service or prior wine/beer sales preferred.
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Knowledge skills:
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Demonstrated ability to handle multiple demands.
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Knowledge of current trends in the beer and wine industry.
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Ability to understand written and spoken English.
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Basic math skills required.
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Other:
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Ability to lift up to 50 lbs. with or without accommodation.
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Able to stand and walk for extended periods of time.
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Manual dexterity with hazardous equipment.
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Pay range: $18.50 - $26.50 per hour
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