Location:

920 Heinz Ave

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Purpose:  Increasing sales and encouraging customer loyalty by providing excellent customer service and product knowledge. 

Status:  Reports to Wine & Beer Department Manager/buyer and Supervisor.

 

Responsibilities:

• Providing responsive, exceptional service to customers by answering questions, making recommendations, and responding to requests.

• Updating displays, stocking merchandise, and other customer-facing areas to ensure new items and promotions are showcased.

• Ensure signage and price tags are correct and in place. Notify POS of any product barcodes that do not scan with correct information. Maintain all signs and barcodes daily.

• Communicate special orders to manager/buyer in a timely manner. Receive deliveries, report damages or discrepancies, and store in appropriate areas.

• Ensuring that work areas are ready to service customers by cleaning surfaces, floors, removing trash, and confirming that we have a safe work area.

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Non-Essential Job Functions and Tasks:

• Assist in other areas of the store/department as needed.

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Qualifications:

• Education/Training: High school diploma or GED preferred.

• Licenses/Certifications: None.

• Experience: Customer Service or prior wine/beer sales preferred.

• Knowledge skills:

• Demonstrated ability to handle multiple demands.

• Knowledge of current trends in the beer and wine industry.

• Ability to understand written and spoken English.

• Basic math skills required.

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• Other:

  • Ability to lift up to 50 lbs. with or without accommodation.

  • Able to stand and walk for extended periods of time.

  • Manual dexterity with hazardous equipment.

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Pay range: $18.50 - $26.50 per hour

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