IN-STORE SHOPPER
Full Time
Location:
920 Heinz Ave
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Purpose:
To provide accurate, prompt & friendly service to Berkeley Bowl’s online customers, and assist in operations of E-Commerce to help meet department goals.
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Status:
Reports to Café Supervisor and Assistant Food Service Manager
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Responsibilities:
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Customer Service
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Fill customer orders accurately and efficiently.
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Pack orders for pickup and delivery in an organized manner, utilizing refrigeration and freezers when necessary.
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Contact customers regarding replacement options.
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Assist customers with questions, suggestions, and complaints.
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Report customer suggestions, comments, and complaints to Supervisor.
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Maintain packing and order storage areas in sanitary and orderly condition, following established procedures. Clean up spills.
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Follow food safety and sanitation regulations maintaining correct temperatures of hot or cold food products, according to CURFFL and HACCP.
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Restock department supplies when needed. Report out-of-stocks to Supervisor.
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Use department equipment safely and as intended. Advise Supervisor of equipment repair needs.
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Carry out established opening and closing procedures.
Non-Essential Functions and Tasks:
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Assists in other areas of the store as necessary.
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Qualifications:
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Education/Training: High school diploma or GED preferred.
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Experience: Customer service experience desired.
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Knowledge/Skills:
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Basic math skills required
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Familiarity with diets, food sensitivities and allergies.
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Understanding of written and spoken English
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Handle multiple demands in a fast-paced environment.
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Ability to lift up to 50 pounds and meet the physical demands of the job with or without reasonable accommodation.
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Other:
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Must be 18 years old of age.
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Able to stand/walk for extended periods of time.
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Able to reach, squat, pull, and push with or without reasonable accommodation.
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Willingness to work with meat & seafood.
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Willingness to work with sanitizers and cleaners.
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Willingness to work a flexible schedule including nights and weekends.
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Pay range: $18.00 - $26.50 per hour
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Benefits:
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401(k)
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Dental insurance
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Employee discount
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Health insurance
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Vision insurance
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